Privacy Policy

Introduction

This Privacy Policy ("Policy") outlines the privacy practices of PlexoraWall LLC ("PlexoraWall", "we", "us", or "our") with respect to your use of our website, platform, and services. This Policy applies to all services offered by PlexoraWall, including the PlexoraWall offerwall platform.

This Policy complies with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the California Consumer Privacy Act ("CCPA") where applicable. For GDPR inquiries, contact us at privacy@plexorawall.com.

For purposes of this Policy, "Personal Information" means information that identifies you, either directly or indirectly, including name, email address, payment information, device identifiers, and other data that can be used to identify you.

How We Obtain Personal Information

PlexoraWall collects Personal Information from the following sources:

• Your account registration and application
• Your creation and maintenance of your PlexoraWall account
• Your participation in offerwall surveys and offers
• Your responses to communications from PlexoraWall
• Your use of our platform, website, and services
• Third-party partners and data providers
• Cookies, tracking pixels, and similar technologies

Technical Information Collected

• IP address and device identifiers (IDFA, GAID, etc.)
• Browser type, version, and language settings
• Operating system and platform information
• Cookie data and tracking information
• Account activity and usage patterns
• Referrer URLs and clickstream data
• Web request timestamps and session data

This technical information alone cannot be used to personally identify or contact you.

Why We Collect Personal Information

The lawful bases for processing your information are:

• Your consent — You have given explicit permission
• Contract performance — Processing is necessary to fulfill our agreement with you
• Legal obligations — Processing is required to comply with law
• Legitimate interests — Necessary for our or third party's legitimate interests, except where your rights override

How We Use Personal Information

We use your Personal Information for the following purposes:

• Evaluating and verifying account applications
• Processing payments and financial transactions
• Providing and operating our advertising and monetization services
• Matching you with relevant surveys and offers
• Communicating with you about your account and services
• Processing, formatting, and displaying customized content
• Analyzing usage patterns to improve our platform
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations and enforcing our terms
• Conducting research and development

Marketing: If you are based in the EU, we will only use your information for electronic marketing if permitted by law or with your consent. You can opt-out of receiving marketing communications at any time through your account settings.

Offerwall Survey Data Collection and Usage

PlexoraWall provides survey opportunities through our offerwall platform that allow users to participate in market research surveys in exchange for rewards. This section describes how we collect, use, and protect survey-related information.

Survey Profile Information

To participate in offerwall surveys, you may be asked to complete a profile with demographic information. This helps us and our survey providers match you with survey opportunities. Profile information may include:

• Full name and email address
• Date of birth and gender
• ZIP code/postal code and geographic location
• Ethnicity and language preferences
• Household income, education level, and employment status
• Marital status and household composition
• Other demographic details relevant to survey matching

Important: By completing your survey profile, you acknowledge and agree that this information will be shared with our third-party survey providers for the purpose of matching you with relevant survey opportunities. Sharing this information is essential for the survey platform to function.

Information Collected Through Surveys

When you participate in individual surveys, we may collect:

• Survey responses and opinions you provide
• Consumer preferences and purchasing behaviors
• Product usage information
• Device information (type, OS, browser)
• Survey completion status and interaction patterns
• Time spent and click-to-complete metrics

How We Use Survey Information

• Providing market research insights to survey providers and clients
• Matching you with relevant survey opportunities
• Verifying eligibility for specific surveys
• Detecting and preventing fraudulent survey activity
• Ensuring survey quality and user experience
• Complying with obligations to survey partners

Third-Party Survey Providers

Offerwall surveys are provided by third-party market research companies. Your survey profile information will be shared with these providers to:

• Match you with surveys fitting your demographic profile
• Verify eligibility for participating surveys
• Prevent duplicate participation across platforms
• Ensure survey quality and prevent fraud
• Fulfill contractual obligations with reward partners

Each third-party provider has their own privacy policies. We encourage you to review these policies before participating. Your data shared with survey partners is governed by their own privacy policies.

Information Sharing and Disclosure

We may share your information in the following situations:

• Business Partners: With advertisers, publishers, and survey providers as necessary to deliver services
• Service Providers: With third-party vendors who perform services on our behalf (payment processing, analytics, hosting)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission
• Aggregated Data: We may share anonymized, aggregated data that cannot identify you for other marketing purposes

We do not sell your personal information to third parties for their marketing use.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services.

Types of Cookies We Use

• Essential Cookies: Necessary for the platform to function properly
• Analytics Cookies: To understand how users interact with our services
• Advertising Cookies: To deliver and measure advertising campaigns
• Preference Cookies: To remember your settings and preferences

We use cookies and similar tracking technologies to enhance your experience of our platform. Cookies are small text files stored on a device that allow us to recognize repeat visits. You can control cookies through your browser settings, but disabling some cookies may affect your ability to use certain features of our platform.

Web Beacons

A web beacon (also called a pixel tag) is a small transparent graphic image placed on a website or in an email to monitor our behavior. When HTML code for a web beacon references the image, it can pass along information such as the IP address, the time the content was viewed, and browser type, and previously set cookie values.

Data Security

PlexoraWall implements appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure infrastructure with regular security audits
• Access controls and authentication requirements
• Regular security assessments and penetration testing
• Employee training on data protection practices
• Incident response and notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

• Account information is retained while your account is active
• Transaction records retained for 7 years for tax and accounting purposes
• Survey response data may be retained for research validation purposes
• Deleted information may be retained in archives for fraud prevention

When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you have these general rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data processing activities, including marketing
• Withdraw Consent: Withdraw consent where processing is based on consent
• Object: Object to processing based on legitimate interests
• Restrict Processing: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@plexorawall.com. We will respond within 30 days.

Your Rights Under GDPR (EU Residents)

If you are based in the EU, you have specific rights under the GDPR.

Right of Access

You have the right to ask us to confirm what personal information we process and to request a copy, including information about the purpose of processing and any international transfers.

Right to Rectification

You have the right to verify and request that we correct or complete inaccurate or incomplete information. If third parties have received your information, we will inform them of updates where possible.

Right to Erasure (Right to be Forgotten)

You have the right to request erasure of your data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent, as well as we do not have a legal reason for continuing to process your information.

Right to Data Portability

You have the right to obtain your personal data in a structured, commonly used format and transfer it to another party for your own purposes.

Right to Restriction

You have the right to ask us to restrict processing if you contest accuracy, processing is unlawful but you don't request for erasure, we no longer need it for legal claims, or if you have objected to processing.

Right to Object

You have the right to object to processing based on legitimate interests or direct marketing, including any related profiling, at any time.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights under the CCPA.

Personal Information We Collect

• Names and personal identifiers
• Demographic information (optional, used for surveys)
• Statistical information about your usage of our products

Your CCPA Rights

• Right to Know: What personal information is collected, used, shared, or sold
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell your personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

How to Exercise Your Rights

You or your authorized agent may submit a request by contacting us at privacy@plexorawall.com or using our online privacy request settings. We will verify your identity in accordance with the CCPA.

International Data Transfers

If you access our services from outside the United States and agree to use PlexoraWall services, your Personal Information will be processed and stored in the United States. By using our services, you consent to the transfer of your Personal Information to the United States and other countries.

We take reasonable steps to ensure your data is subject to appropriate safeguards required for international transfers of Personal Information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are under 18, do not use or provide any information on our platform.

If we learn that we have collected Personal Information from a minor, we will delete that information as quickly as possible. If you believe we might have any information from or about a minor, please contact us at privacy@plexorawall.com.

For EU residents, the age provisions generally apply to individuals under 16, but this may vary based on individual EU member state laws.

Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites and services.

You should contact these third parties directly if you have questions about their practices. PlexoraWall is not responsible for any use of your information by third parties and services.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date. For material changes we will notify you via email or through a prominent notice on our platform before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

PlexoraWall LLC
Privacy Officer
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States

Email: privacy@plexorawall.com

To Request Your Data Deletion: Send an email to privacy@plexorawall.com with the subject "Survey Data Deletion Request" and include your survey ID or email address. We will process your request within 30 days.